BOOKING TERMS & CONDITIONS
A NON-REFUNDABLE deposit is requested in advance of the session(s), payable by card or bank transfer using the invoice details sent to you by email. Deposits MUST be paid by the invoice due date. Your session will be cancelled if the deposit is not paid by the due date.
Failure to pay the deposit by the stated due date, unless otherwise agreed in writing, may result in the dates being released and rebooked by another client (the deposit may still be due IN FULL and you may be still liable to pay the full balance). Once paid, deposits are non-refundable and non-transferable, i.e. you will need to pay a new deposit if you request a different booking/song/project.
You may cancel your session up to 48 hours in advance to avoid being charged the full session rate. Deposits requested by invoice that have not yet been paid will be valid and due, and should be paid immediately.
Sessions cancelled with less than 48 hours notice WILL be liable for the FULL BALANCE to be paid. Payments requested by invoice that have not yet been paid will be valid and due, and should be paid immediately.
I reserve the right to pass unpaid invoices to collections agencies.
PAYMENT OF REMAINING BALANCE
The remaining balance due for a booking/session/project will be sent via email invoice and can be paid via card or bank transfer. One the invoice has been sent, it is valid and due by the date stated. Once paid, your files will be sent to you within 24 hours.
OVERDUE AND UNPAID REMAING BALANCE INVOICES
Invoices that pass their due date will be passed to collections agencies 7 days later. Once invoices are overdue for 14 days, your files will be permanently deleted and a Small Claims case will be raised to recover the funds.